Home is where your heart is, and here at American Senior Communities (ASC), our Senior Living Communities are more than just places to live. They serve as your own personalized home and neighborhood, with an entire community of friends and staff ready to help you live your life to the fullest. Major life changes can seem overwhelming, and you or a loved one may have many questions when it’s time to make the move into a Senior Living Community. To help you make your next move seamless, we have developed our SMART Solutions program.
SMART Solutions is a concierge-style service that takes the worry out of moving. Jennifer Kirstein, ASC Transition Specialist, says “When it is time to move, people usually call their friends or family to help out. Nowadays families are busy or could live out of state, so we found there was a real need for this service within our senior population. We have over 25 years of experience in the moving and downsizing industry. We know who to call, and how to do it right the first time, quickly and efficiently.”
As a first step, our SMART Solutions Transition Specialist will offer a free in-home consultation. We can assist with maximizing their new floor plan at our community. We will meet with the resident and determine what they have in their current home and how that will translate into their new space. “We help them envision their new space before the first box is packed. With SMART Solutions, we can assist in the communication with downsizing companies, charity organizations and real estate agent referrals if needed. We strive to ensure their new space feels like home,” said Kirstein. We make sure that our seniors and their loved ones have all the information they need to make a decision that is best for them.
The SMART Solutions program includes a set of guidelines called Smart Steps that help seniors determine what they will need in their new home. This includes everything from appliances to linens. These guidelines also include a list of our preferred vendors in their area that will be instrumental in the move from their existing home into our community. Smart Solutions is specifically designed to reduce stress, save time and help seniors keep organized throughout the moving process.
Since the launch of SMART Solutions, our new residents have had the opportunity to truly enjoy moving day with their loved ones. “We are always thrilled to see smiles on the faces of our residents and families the day they enter their new space and find all their special things in place like family portraits on the walls or their favorite chair in just the right spot – all the things that say home to them,” said Kirstein. “Family members and residents are able to connect and reminisce on moving day and enjoy the look and feel of the new living spaces. We are always so excited to get texts or emails from family and friends thanking us for making their move such a seamless and positive experience.”
During the COVID-19 pandemic, we have taken extra precautions to continue help our seniors transition safely. At ASC, we are following all state and federal recommendations to move new residents into our communities safely.
The team at American Senior Communities is committed to making our residents feel at home, beginning on their very first day. Our Smart Solutions program is just one way we live out our commitment to helping each resident have a healthier outlook and enjoy each day to the fullest.
If you have questions about our protocols or would like to schedule your complimentary consultation, call our Transition Specialist at 317-754-7270.