Innovations for Better Communication

As the largest senior living provider in Indiana, American Senior Communities is proud to be on the front of technological innovations that are designed to provide the best service to our residents. Bethany Village Assisted Living, located in Indianapolis has implemented a program to enhance the quality of service for their Deaf and hearing-impaired residents.

Common Challenges for Deaf Residents

Communication can be complicated for seniors who are Deaf or hearing impaired if no accommodations are in place to adequately serve them. Questions that one may have regarding medication or sharing information regarding daily care can become frustrating without the means to communicate in a timely fashion. Having a dependable and timely program in place can greatly enhance the quality of care.

The Latest in Communication Technology

The care team at Bethany Village Assisted Living proudly offers the latest in communication technology, provided be AMN Healthcare, a leader in interpretation services. This remarkably convenient and streamlined device provides residents real-time access to an interpreter at any time, day or night. An interpreter uses American Sign Language (ASL) to communicate between residents and staff over a video monitor, similar to a FaceTime call.

Benefits of Clear Communication

  • Daily information regarding resident care 
  • Communication regarding resident medication
  • Better communication to improve healthcare outcomes

This important innovation provides fast and easy communication between residents and team members through a remote interpreter, in real time, 24/7, enhancing the team’s ability to provide the best quality service and care. To find out more about Bethany Village Assisted Living’s lifestyle and care options and amenities please visit ASCCare.com/BVAL.

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