CARE Companions

At American Senior Communities, we believe that caring for others means personally knowing and valuing each individual as a person. We believe that each customer deserves to be known, recognized, understood and cared for as much emotionally as they do physically.

A Companion is someone who accompanies our residents on a journey. Someone they know who shares their burdens and joys. 

A Companion is dedicated to:

Compassion,

Accountability,

Relationships and providing

Excellence in the care of our customers.

This is our Culture of CARE.

ASC team members pledge their commitment to caring for their residents, their families and for their teammates with kindness and respect. Our CARE Companion Commitment can be found here.

Select A Community:

Gina Lash & Patricia Williams

Meet Gina Lash, Activities Director, and Bethany Village resident, Patricia Williams.

One day, Patricia went into Gina’s office and noticed she was watching Pastor Sullivan’s live stream of his sermon from the day before. Patricia asked if she could watch it with her and since then, every Monday they watch “The Preacher Man” together. Gina said, “Ms. Patricia is the sweetest lady. She makes me smile when she greets me each morning.” Gina has learned that Ms. Patricia attended IUPUI to become a paralegal and then worked for the IRS for many years. Patricia has taught Gina a lot about different types of herbal teas to help cleanse and detox her body. Gina has followed her regimen for almost a year now and says she feel so much better! “Ms. Patricia is like the grandmother I never had,” Gina said

Sarah Harmon & Betty Posey

Meet Sarah Harman, Registered Dietitian and Riverwalk Village resident, Betty Posey.

When Betty Posey was admitted to Riverwalk Village after an unfortunate stroke, Sarah Harman had a close eye on her. Team members noticed that Betty never really ate much of her meals. With the stroke effecting her ability to clearly speak, Betty could not find ways to share that she was a vegetarian. Sarah made a connection with Betty and immediately identified this issue. Sarah shared with Betty how she was a vegetarian too and that they would work together to find the best foods that Betty would want to eat.

As Sarah and Betty connected more and more each day, Sarah began to be the only one who could understand Betty’s limited communication ability that was caused by her stroke. When team members need anything from Betty, they often go to Sarah to be the “translator.” As this companionship grew, Sarah found out that Betty loved to travel, as she traveled often with her husband who was in the military. Each Friday at Riverwalk is movie day and Betty always gets an extra bag of popcorn to share with Sarah. Betty has improved her communication abilities and now eats well thanks to the great companionship developed between her and Sarah.

Kristy Denton & Larry Hoefling

Meet Kristy Denton, Executive Director, and Cypress Grove resident, Larry Hoefling.

Kristy and Larry first connected over their love for running. In fact, their first half marathon was the exact same one, years apart! Larry ran his first Kentucky Derby Half Marathon at the age of 36 in an hour and 51 minutes. Kristy did the same race but in 2008 in three hours and 42 minutes. Larry asks Kristy most mornings if she ran to work that day. Then he reminisces about running five to eight miles every morning at the firehouse where he was a firefighter for 27 years. He says he loved the “runner’s high” that he got from it and that there is nothing quite like it.

Maryanne Harlan & Wayne Brown

Meet Maryanne Harlan, Activities Director and Wayne Brown, Cypress Grove resident.

Maryanne hails from Tennessee and Wayne from Kentucky. Both are huge fans of Hank Williams Jr., who happens to live right in the middle of where they grew up. Each of them has tracked down Hank’s home in Paris, TN and both used to love visiting the night club he owned back in the day where they would listen to live country music.

Maryanne and Wayne share a love for all country music and frequently chat about their favorite country music singers. Wayne can answer any trivia question about old country music, so Maryanne loves to quiz him about it. Thanks to these interactions, Maryanne discovered that Wayne used to be in a band, specializing in singing Hank Williams Jr. songs. He was so good that he was asked to sing on the show, “You Can Be A Star.” They have learned a lot about their favorite music and each other by becoming close companions.

 

Don Reinking & Kimball Tetzloff

Meet Don Reinking, Heritage Park resident, and Kimball Tetzloff, Environmental Supervisor.

Kimball was fixing something in Don’s room and noticed two pictures Don had on the wall. Don’s family had made two magazine covers with his service photo, making it look like he had appeared on Time and Life Magazine. Kimball started asking Don about the pictures and they discovered that they had both served in the Army.

Don served during World War II. He earned five Bronze Stars and two Purple Hearts during five separate World War II campaigns including the D-Day invasion of Normandy and the Battle of the Bulge. Don spoke German since he was a child, so he was assigned to special duties during his service. Kimball served stateside and he and Don have shared many war time memories together. Don showed Kimball all of his memorabilia and medals from the war. Don had the unforgettable opportunity to fly on an Honor Flight, and he hopes that Kimball will also get to experience this. We thank Don and Kimball for their valuable contribution to our freedom. Thank you from the bottom of our hearts!

Kim Hallenbeck & Betty Barbee

Meet Kim Hallenbeck, Customer Care Coordinator and Coventry Meadows’ resident, Betty Barbee.

Kim first met Betty while working as a Memory Care Support Specialist for a sister facility. Betty captured her heart instantly with her spunky personality, her sense of humor and her smile. The two just sort of clicked. Kim thinks it’s because they are both Pisces, love old blues and gospel music and enjoy poetry. Betty would write poems about the staff and Kim would type them up for her and have her read them aloud during activities. Betty’s kind and funny words about the staff would really make their day. Kim eventually took a different position with ASC but continued to visit stay connected with Betty.

After visiting this past Christmas, Betty remained on Kim’s mind. Then, in February of this year, Kim was asked to visit a referred patient and when she stepped into the gentleman’s room, the two locked eyes and smiled. It was Betty’s son! He had plans to admit to Kim’s community for rehabilitation. The two talked about Betty and shared stories of her. It was at this time that the family decided that Betty and her son should reside in the same community. Because of this decision, Betty and Kim have been reunited! Kim is so excited to be able to see Betty every day again. Each time Kim visits Betty, she says, “I am greeted with a big smile, a dance, a poem or a ‘Hey, Little Bit,’ which is the nickname she has given me. I am grateful for our friendship and the connection that brought her back into my life.”

Dawn Brooks & Raymond Glaze

Meet Dawn Brooks, Director of Marketing and Admissions and Meadow Lakes resident, Raymond Glaze.

Whether it is bonding over their love for family or Raymond recounting his past, Dawn loves to visit him and listen to his stories. As his CARE Companion, she would visit him every day, say hi and try to make small talk. But it wasn’t until his grandson was visiting with some other family members that Dawn found that true connection. Raymond, too, comes from a large family. He is one of eight siblings and Dawn is one of six.

Dawn says, “His love for his wife, Barbara, and their 72 years of marriage is absolutely inspiring. He is often giving me tips to a successful marriage and a happy life in general!” Dawn said one of Raymond’s favorite pieces of advice is, “Love each other and the rest is easy.”

Raymond served in World War II, as did Dawn’s great grandpa. Raymond also retired from General Motors where he worked for 45 years as a machine repairman. Dawn’s grandpa also retired from GM. The two joke that Raymond and her grandpa would have been friends just like the two of them.

Raymond enjoys bowling and golfing and promises to teach Dawn a thing or two, as she is not great with a golf club or a bowling ball. Each day, Dawn looks forward to her conversation with Raymond; she learns something new each time they talk.

Sue Rose & Edna Jacobs

Meet Edna Jacobs, Resident, and Sue Rose, Activities Director at Mount Vernon Nursing & Rehabilitation.

Both Edna and Sue grew up in Mount Vernon, Indiana. Sue attended school with Edna’s daughter, Gayle. Edna was a well-known in the community as Sue was growing up and Sue always admired Edna’s involvement in charities, church and the lives of her children and grandchildren throughout the years.

In July, 2016, Sue was able to meet Edna on a more personal level when she came to live with us at Mount Vernon Nursing & Rehabilitation. Edna and Sue bonded quickly and Sue became like a “bonus daughter” to Edna. They both have strong faith-based beliefs, a similar sense of humor and a love for coffee! When Edna gets down, Sue knows just what to do to get her back on the sunny side of life. They sit on the front porch and reminisce about growing up in this small town. Sue often plans activity outings with Edna, visiting her old neighborhood or watching the boats go by on the river. They have also been known to stop at the hardware store that Edna’s grandson owns to surprise her son-in-law and grandson. They truly have a one of a kind connection!

Sara Barnett & Debbie Kennedy

Meet Sara Barnett, Memory Care Support Specialist and Debbie Kennedy Danville Regional Rehabilitation resident.

Sara first met Debbie when she was the Activities Director and Debbie’s Customer Care Companion. Their relationship bloomed over a plant. One day when Sara was visiting, she noticed Debbie and her roommate at the time had a plant that had died in a planter in their room. Sara could see that Debbie loved plants because she had a lot them in her room that her daughter brought her. So Sara took the planter and bought a new plant to surprise Debbie. The two of them just clicked after that. They both love plants, the outdoors and gardening.

Sara became the Memory Care Support Specialist in August of last year but that didn’t stop her relationship with Debbie to continue to grow. Debbie refers to Sara “as a daughter.” They spend time talking about their love for their children, gardening and birds. Sara keeps Debbie’s bird feeders full so they can watch the birds together. Debbie was very close to her Grandma and Sara was too. They both enjoy sharing memories of their Grandmas with each other. Sara says “Debbie is a bright light in my day.We look forward to our daily visits.”

Dee Parish & Martha Brock

Meet Dee Parish, MDS Coordinator, and resident Martha Brock.

When asked for her words to live by, Brownsburg Meadows resident Martha Brock replied, “Always be yourself and trust in God.” Martha has a special relationship with the MDS Coordinator, Dee Parish. Dee and Martha happen to share the same birthday and they enjoy celebrating together. Dee surprised Martha on her birthday recently by cooking her favorite food: chicken livers.

Dee and Martha also write poems for each other. In addition, while Martha’s grandson was on the Vatican Walk of 5,000 miles, Dee made Martha a book that included information about the stops that Martha’s grandson would be visiting on his journey. Together, they tracked Martha’s grandson online as he completed his journey through Spain.

Dee and Martha share a strong bond that started with a shared birthday, and they are now best of friends.