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Customer Service

A Commitment to Excellent Customer Service Through Quality Senior Care

American Senior Communities is proud to offer compassionate, quality senior care throughout our senior living communities. As a customer of American Senior Communities, you have a voice. Every day, you will have the opportunity to tell us what’s on your mind. On a regular basis, our staff members will talk with you to discuss questions you may have.

Through regular phone calls and satisfaction surveys, you can help us ensure you’re pleased with your customer experience and our senior care services. Should you have any questions, compliments or concerns, please contact your Executive Director or General Manager.

If you wish to speak with someone in person, feel free to contact our Customer Care hotline toll free at 1-888-788-2502 or at