2019 Pinnacle Awards

Pinnacle Customer Experience Award 2019

Pinnacle Quality Insight, an independent, nationally recognized surveyor specializing in long-term and post-acute care, has recognized American Senior Communities (ASC), Indiana’s largest senior care provider, with 92 separate awards in Customer Experience.

Qualifications for this distinction requires a category such as Professional Therapy Services, Activities, Cleanliness, Dining Services, Safety, etc. to score best in class nationally.

David Stordy, COO, stated “We are so proud of these communities. The valuable feedback from our customers allows us to prescriptively shape our plans to ensure we are living out our mission of compassionately serving our customers with quality care and excellence.”

Award recipients include:

Allisonville Meadows Assisted Living, American Village, Arbor Grove Village, Aster Place, Beech Grove Meadows, Bethany Village, Clinton Gardens, Coventry Meadows, Eastgate Manor Nursing and Rehabilitation, Elkhart Meadows, Forest Hills Commons, Franklin Meadows, Harrison Terrace, Heritage House Rehabilitation & Health Care Center, Heritage Park, Lake Pointe Village, Lowell Healthcare, Meadow Lakes, Mount Vernon Nursing And Rehabilitation, North Park Nursing Center, Riverside Village, Rosegate, Salem Crossing, Seymour Crossing, Springhill Village, Springs Valley Meadows, Swiss Villa Nursing And Rehabilitation, The Timbers Of Jasper, Todd-Dickey Nursing And Rehabilitation, University Nursing Center, Waters Edge Village, Willowdale Village, Zionsville Meadows

ASC provides a variety of life style and care options including Garden Homes, Independent and Assisted Living Apartments, Short-term Rehabilitation, Memory Care, Long-Term Care, Respite and Hospice.

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