SMART Solutions is American Senior Communities’ concierge-style moving consulting service that makes settling into your new community easy. An experienced Transition Specialist will support you throughout the entire process – from envisioning your new space and helping to decide what to move, to what you will actually need in your new space regarding the “small stuff.” We call these “Smart Steps,” and they help us ensure that you don’t have to worry about anything but getting to know your new community!
“When it’s time to move, people usually call their friends and family to help. Nowadays, families can be busy or could live out of state, so we have found that there is a real need for this service within our senior population,” says Jennifer Kirstein, ASC’s Transition Specialist. With over 25 years of experience in the moving, downsizing, and design business, we know how to make your move as easy and efficient as possible.
The SMART Solutions program includes:
- A free, initial in-home consultation
- Assistance with current furnishings to maximize use in new floor plan
- Assistance with downsizing and communicating with charitable organizations, liquidation and disposal as needed
- Coordination with moving companies
- Real estate referral assistance if needed
“We are always thrilled to see smiles on the faces of our residents and families the day they enter their new space and find all their special things in place, like family portraits on the walls or their favorite chair in just the right spot – all the things that say ‘home’ to them,” said Kirstein. “Family members and residents are able to connect and reminisce on moving day and enjoy the look and feel of their new space. We are always so excited to get texts or emails from family and friends thanking us for making their move such a seamless and positive experience.”